Sales Support & Customer Service

Service Request Form

For immediate assistance, please contact us at 1-800-550-3279 (1-503-601-1000) or use our Service Request form to request technical support or to send general inquiries and ask service-related questions.

SUSS Test Systems Sales and Service

Locate Sales and Service support for your SUSS Test Products

Engineering Probes Support

Find service and support information for your Infinity™, ACP, Unity™, EyePass™ DCP100, DCP-HTR, HCP, HVP, Fixed Pitch, and other engineering probes

Production Probe Card Support

Find service and support information for your production probe cards.

Test Socket Support

Find service and support information for your engineering and production test sockets.

Station & Systems Support

Find service and support information for Cascade Microtech's probe stations and integrated systems.

Calibration Tools Support

Find service and support information for your WinCal XE calibration software and ISS (impedance standard substrates) for probe calibration